We strive to ensure that your orders are processed promptly. All orders are processed and ready to ship within 7 business days. Business days are Monday through Friday, excluding federal holidays within the United States.
Shipping Method
We ship all orders via UPS, a reliable and trusted shipping provider. Once your order is processed and dispatched, you will receive a shipping confirmation email that includes a tracking number, allowing you to follow your package's progress directly through the UPS website.
Manage Your Delivery
For added convenience, we recommend signing up for a UPS My Choice® account. This service allows you to change or redirect a package before its final delivery, providing flexibility if your availability changes or if you need to alter your delivery location. Sign up at the UPS website to manage and personalize your delivery preferences.
Shipping Times
Shipping times vary depending on your location. Please note that the shipping time is additional to the processing time. While we do our best to ensure timely delivery, please understand that delays can occur due to weather conditions, shipping carrier factors, and other unforeseen circumstances.
Shipping Rates
Shipping rates are calculated at checkout based on the delivery location and the size and weight of your order. You will be able to review and confirm the shipping costs before finalizing your order.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on the UPS website. If you have any questions about your tracking information or shipment, please contact our customer support team for assistance.
Non-Movement of Packages
If you receive a tracking number but your package shows no movement or is not scanned in by UPS within a reasonable timeframe,We will take full responsibility. We will either reship the item at no additional cost or provide a full refund if that item is no longer in stock
Customer Support
If you have any questions or concerns regarding your order or our shipping policy, please do not hesitate to contact our customer support team. We are here to assist via email at info@terrelldominick.com